HSBC Group Management Training College

In 1992 HSBC Holdings PLC decided to relocate the HSBC Training College from Hong Kong to the UK.

The HSBC Group sought to identify a site which would provide effective transportation links, not only within the UK but also with the rest of the world. Ideally the new location would be close to London airports and motorways and the City of London. After considerable research, National Power Training College was purchased, and the HSBC Group Training Management College opened for business in 1994.

Like many organisations both large and small, the HSBC Group recognises that its success relies on the skills and abilities of its most valuable asset, its staff. In an ever-changing environment, it is essential that all staff, particularly management, are kept abreast of business and technological advancements. The HSBC Group's presence in 76 countries involves an additional requirement to build personal relationships, as well. The aim of the Training College is to help the Group's employees to develop knowledge and skills to ensure the Group's continuing success as a leader in providing financial services worldwide.

The College operates 24 hours a day, 7 days a week, 365 days a year. Bank employees (delegates) from all over the world regularly attend courses at the College. At any one time some 350 people can be on the site.

The site occupied by the College covers 184 acres comprising 100 acres of agricultural land, a College complex of 74 acres and a Sports Centre and athletics track covering 10 acres. The sports complex, whilst owned by HSBC Group, is leased by St Albans City Council which administers the use of the facilities on behalf of the local community.

The largest building within the College complex is the Training Building, where most of the training takes place and where the administrative staff are located. There are 9 conference rooms, the largest of which accommodates a classroom size of about 30. In addition to the conference rooms, there are a further 18 syndicate rooms for smaller group work.

Other primary buildings on site are the four accommodation buildings, Hanstead House and the HUB Restaurant. The accommodation buildings provide single bed accommodation with ensuite facilities for 200 people. In addition, the Lakeside accommodation block houses the largest conference room on site, which seats 100 people.

Environmentally Friendly Wind Turbines and Solar Panels at HSBC

Hanstead House is used mainly for management courses. It is here that end of course dinners are held. The Group's Chairman and Senior Management are highly supportive of training activity and the location of the training centre close to London enables them to lend that support in person.

Training courses essentially fall into two categories, Financial Training and Management Development Training. Financial courses are geared to employees at all management levels and are designed to provide them with the skills necessary to deal with financial and trade-related analysing and accounting. Continued advancements in information technology mean that many courses are technology based. Management courses also are aimed at all staff levels, but provide employees with more general management skills, particularly leadership, motivation, planning, problem solving and decision-making. The use of role playing and video cameras enables staff and trainers to assess performances and encourage development.

I hope this provides you with at least a brief insight into the College, both in terms of its operation and its business purpose.

Keith Davis,
HSBC Bank plc Operations Manager


Note: In April 2012 Hanstead Park was sold to St Congar Land, a property development company "with a general focus towards residential uses".Plans were subsequenelty submitted to St Albans District Council for new dwellings, plus the conversion of Hanstead House itself. 
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